EONS Geneva

EONS Geneva
FAQ

Your Questions, Our Answers

frequently asked questions

Simplifying Your Luxury Travel Queries

Get instant answers to your most pressing questions about EONS Geneva’s premium transportation services. From booking details to our distinguished fleet, discover everything you need to know to enhance your travel experience with us. Navigate your luxury journey with ease and confidence.

What types of services does EONS Geneva offer?

EONS Geneva specializes in premium transportation solutions, including Geneva Airport Transfers, Luxury Limousine Services, and Premium Ski Transfers. We cater to a wide range of needs, offering round-the-clock availability for both individual and corporate clients. Whether you require a sophisticated ride for a business event, a luxurious limousine for a special occasion, or a reliable transfer to your favorite ski resorts, EONS Geneva is equipped to provide unparalleled service.

How can I book a service with EONS Geneva?

Booking with EONS Geneva is streamlined for your convenience. Visit our website and select the 'Book Now' option to access our booking form. Here, you'll provide your travel details, including pick-up and drop-off locations, date and time, preferred vehicle, and any special requests. You can also book through our customer service hotline for personalized assistance. A confirmation will be sent to you upon booking completion.

What makes EONS Geneva different from other transportation services?

EONS Geneva sets itself apart through our commitment to luxury, precision, and customer satisfaction. Our fleet comprises the latest models from Mercedes Benz and Tesla, ensuring a stylish, comfortable, and eco-friendly journey. Our professional chauffeurs are trained to provide exceptional service, making your travel experience seamless and enjoyable. Additionally, our fixed transparent pricing means no surprises or hidden fees, ensuring a trustworthy and straightforward experience.

Can I request specific amenities or accommodations?

Absolutely. EONS Geneva strives to tailor each journey to our clients' unique preferences. From child seats and specific vehicle requests to onboard amenities such as bottled water and Wi-Fi, we aim to accommodate your needs. Please specify any special requests at the time of booking, and we will do our utmost to fulfill them.

What is your cancellation policy?

We understand that plans can change. For cancellations, please notify us at least 24 hours before your scheduled service to avoid any charges. Cancellations made less than 24 hours before the booking may incur a fee. For detailed information on our cancellation policy, please visit our website or contact our customer service team.

How are the chauffeurs at EONS Geneva selected?

Our chauffeurs are the cornerstone of the EONS Geneva experience. Each chauffeur undergoes a rigorous selection process, including background checks, driving history reviews, and comprehensive training in customer service and safety protocols. They are knowledgeable, discreet, and dedicated to providing the highest level of service, ensuring that your journey with us is safe, comfortable, and enjoyable.

Do you offer services outside of Geneva?

While Geneva is our base of operations, EONS Geneva is pleased to offer transportation solutions beyond the city limits. We provide services to several destinations across Switzerland and neighboring countries, depending on your requirements. Please contact us with your travel itinerary, and we'll arrange the best transportation solution to suit your needs.

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